WELCOME BACK CHAMPIONS

Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.

Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.

Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.

If customers can’t find it, it doesn’t exist. Clearly list and describe the services you offer. Also, be sure to showcase a premium service.

 *  CHECK-IN  TIME  -   3:00 PM

Our hotel usually is close to full capacity on weekends (Friday & Saturday nights).  If your reservation is arriving on Saturday, your rooms will not be ready until check-in time. .  Check-out time is 11:00 AM and housekeeping will not be able to clean your room until the previous guest has vacated.  At that time every effort will be made to clean as fast as they can, but the staff will not be able to clean all of your blocked rooms at the same time. 

• If your team is planning on arriving early on Saturday,  we would suggest renting 1 or maybe 2 of your group rooms starting on Friday night.  That  room will then be blocked and checked in on Friday night.  Saturday morning, it will be vacant and clean when you arrive.  Your team can then relax in that room, and use it to store their luggage rooms until the rest of their rooms are ready. 

 *  CHECK-OUT  TIME  -   11:00 AM 

 *  CHECK-OUT  TIME  -   11:00 AM 

 *  CHECK-OUT  TIME  -   11:00 AM 

This “Hotel Bill of Rights” sets forth the mutual expectations that guests attending the American Youth Football (“AYF”) National Championships and associated events and AYF’s designated, approved and participating hotels

can expect from one-another during the event and your respective stay at their properties.

Hotel Guests should expect and receive without exception:

• Clean accommodations
• Working air conditioning and heat
• Fully Working televisions, lights and any other appliances or devices that are standard to your room type
• A room free of insects, bugs or pests of any kind 
• Functional, furniture and plumbing (free of leaks)
• Proper and clean bedding, pillows, linens and towels
• Respectful service and prompt attention to your appropriate needs by hotel employees
• Any and all amenities advertised by the hotel on the AYF Championships website
• The ability to speak with a manager to resolve any issues or deficiencies in the aforementioned

You, the guest, are responsible to inspect all of the rooms in your room block, any problems should be brought to the immediate attention of hotel management. (Do not allow an issue to go unaddressed for 2 days and then ask the hotel for compensation or a discount.)

Hotel Guests, are required to abide by hotel rules, including but not limited to the rules covering public areas, and coaches, parents and or guardians are responsible for the supervision of the children under their care at all times.

The Hotel and its employees should expect from you, its guest, without exception:

 

• Respect of the property and other hotel guests; including but not limed to any noise policies, (especially in the evening hours)
• You will not intentionally damage, break or vandalize the hotel, any of its property, or the property of any of its other guests
• You will follow all posted rules and policies of the hotel and its amenities
• You will not remove items, that are not meant to be removed from your hotel room
• You will pay for the rooms you occupy, you will not checkout and attempt to continue to occupy your room, and
• You will not create a dangerous situation for yourself or others

You may request to leave a hotel If you are not satisfied with the property you are at, you may switch to another of the AYF designated, approved and

participating hotels. 

Any transfers to a non approved property, will result in your team/squad being disqualified from the tournament. 

Your hotel will allow you to switch to another AYF approved property without penalty, and will release any holds on your credit/debit card once they receive confirmation from your new property that you have checked in.  You will, however, be responsible to pay any and all costs that you have incurred at the property prior to your moves, so be aware of each hotel’s checkout times. Otherwise all hotel reservations are guaranteed and non-refundable.

A Hotel may request that you leave. In the event that you do not comply with the list above or you otherwise engage in behavior that should compel a

hotel to ask you to leave their property.  The hotel is expected to generate a report as to why you were asked to leave and to share that report with AYF and any other hotel that you may seek to move to.  If, based on the contents of the report, no other hotel is willing to accommodate you/your team, you will be disqualified from the tournament.

Hotels have been advised to ignore any and all instances of “name dropping” especially when a guest is trying to receive “special” treatment,” hotel management is in direct contact with AYF and any and all authorized

communications come directly from AYF.

Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.